Terms & conditions
Welcome to My Pet Poster®,
The following terms and conditions (the “Agreement”) govern all use of the My Pet Poster® website (the “Website”) and the services (the “Services”) and products (the “Products”) available on or at the Website. The Website and Services are owned and operated by Greative, a company incorporated under the laws of Sweden, (“My Pet Poster®”). My Pet Poster® customize and print posters directly to customers. The Service and Products are offered subject to your (the “Customer”) acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on the Website by My Pet Poster®.
When using the Website and Service, including the purchasing of the Products, the Customer agrees to be obliged by this Agreement. If the Customer does not agree to this Agreement, it will not have the right to use the Website and Services.
To place an order at the Website the Customer must be at least 18 years old and not under guardianship. My Pet Poster® presumes that minors who carry out purchases on www.mypetposter.se submit truthful information of their age and/or possess the necessary consent from their custodian to purchase the item(s). If not, the Customer may become liable for the possible costs an invalid agreement may involve.
Responsibility of site customers and visitors
My Pet Poster® reserves the right to modify this Agreement, prices, fees, charges, taxes or terms at any time without the Customer’s notice. The Customer of the Website and Services shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Services by the Customer following such notification constitutes the Customer’s acceptance of the terms and conditions of changes as modified.
Copyrights and trademarks
The copyright in the Website; Services; Products and other material (collectively referred to as the “Material”), including without limitation the text, artwork, design, logos, posters, photographs, images, music, audio, video, computer code and the selection and arrangement thereof) are owned by by My Pet Poster® or a third party.
The use of the Material, including, but not limited to, reproduction, modification, distribution, republication, display or communication of any kind, is strictly prohibited without the prior written consent by us.
The Customer acknowledges that the trade name and trademark MY PET POSTER® and any goodwill and reputation created in respect of any trademark, business name or logo belonging to My Pet Poster® shall remain the sole and exclusive property of My Pet Poster® and that no part of this agreement is intended to transfer any intellectual property rights or any other rights vested in the Website, Services and Products, except for the rights granted under this Agreement, which are only for the Customer’s personal, non-commercial use.
Third party websites
The Website contains links to third party sites. My Pet Poster® is not responsible for the operation, security levels, content or any other aspect of any third-party sites. Links are provided solely for the Customer’s own convenience and do not indicate our endorsement of any third-party sites or the products or services provided, advertised or otherwise mentioned on those sites.
Orders have to be made in Swedish or English.
Sales tax & custom
If the Customer is located outside of the territory of the European Union it is responsible for paying sales tax (as applicable within each jurisdiction). My Pet Poster® will not be held responsible for any such sale tax. If the Customer is located within the European Union sales tax is included within that price of the Product.
Customers outside of the European Union may be subjected to pay custom duties (as applicable within each jurisdiction). My Pet Poster® will not be held responsible for any such duties.
The prices are stated on the Website and include standard shipping fees. If the Customer would like to choose any other shipping method not mentioned on the Website, such a method needs to be separately agreed with. If so, the Customer is responsible for any extra costs which then may occur.
VAT is included in the Product price for EU countries, but is not included in non-EU countries. The Customer is responsible for any additional costs, applicable tax or custom duties, which may apply, in the Customer’s jurisdiction due to the use of the Services and Products.
Payment can be carried out by credit, debit cards and PayPal.
By placing an order through the Website, the Customer is confirming that it is legally entitled to use the means of payment tendered and, in the case of card payments, that it is either the cardholder or have the cardholder's express permission to utilize the card to effect payment. If the Customer has used another person's card without their permission, it is personally liable for, and shall reimburse damages resulting from, the unauthorized use of that card.
The Customer can choose to pay for the Services and Products in the manner specified on the Website. My Pet Poster® reserve the right to claim payment already in connection with the order and to change payment method if the selected payment method does not work, for whichever reasons, at the time of fulfilment of the order. Please note that My Pet Poster® is not responsible for the payment method available, since third parties provide such methods.
Order confirmation and shipping details
Once an order has been confirmed and paid by the Customer, it will receive an order confirmation by My Pet Poster® to the e-mail address provided. If no confirmation from us has been sent, no purchase has been made.
Please note that My Pet Poster® take no responsibilities of any delays or missing Products due to any wrongful information provided by the Customer, such as full name, delivery address, e-mail and phone number.
Upon confirmation, My Pet Poster® will process the order and provide the Customer with the purchased Product (-s) as soon as possible. Please note however that My Pet Poster® makes no guarantees on the exact delivery time but will make sure to work as hard as possible to make sure that delivery is being made within reasonable time. My Pet Poster® will also do its best to inform the Customer of any known delays if possible.
My Pet Poster® shall under no circumstances be held liable or be responsible for any direct or indirect losses, extra costs or expenditures occurred due to the Customer’s specific circumstances, for example as a consequence of any delivery which has not been retrieved by the Customer in due time.
Artworks from My Pet Poster® are customized items, therefore My Pet Poster® cannot accept returns or exchanges of any items (Lag (2005:59) om distansavtal och avtal utanför affärslokaler / Law (2005: 59) on distance contracts and agreements outside business premises), unless the product is missing, damaged or subject to print error, My Pet Poster® will replace the faulty product with a new one.
Due to the customisation of the poster there is no right of withdrawal for the Products after placed order (Lag (2005:59) om distansavtal och avtal utanför affärslokaler / Law (2005: 59) on distance contracts and agreements outside business premises).
From the moment the Customer’s order is placed, it has two (2) hours to email email@example.com and make a request for changing its order. My Pet Poster® is not bound to make changes to the Customer’s order if the changes are coming in later than that.
The Customer will indemnify and hold My Pet Poster® (and its owner, officers, directors, agents, subsidiaries, joint ventures and employees) harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of the Customer’s breach of this Agreement, or the Customer’s violation of any law or the rights of a third party.
Law and Jurisdiction.
If a dispute arises between the Customer and My Pet Poster®, we strongly encourage the Customer to first contact us directly to seek a resolution. My Pet Poster will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.
Contracts for the purchase of Products through the Website and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) must be resolved by a court located in Sweden.
Any dispute or claim arising out of or in connection with Agreement or its formation (including non-contractual disputes or claims) will be subject to the jurisdiction of the courts of Sweden.
No agency, partnership, joint venture, employee-employer, franchiser-franchisee relationship, etc. is intended or created by this Agreement.
The Customer acknowledges that it has all necessary permits to grant My Pet Poster® its personal data to fulfil this Agreement.
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In My Pet Poster®’s sole discretion, it may assign this Agreement upon notice to the Customer. Headings are for reference purposes only and do not limit the scope or extent of such section. My Pet Poster®’s failure to act with respect to a breach by the Customer or others does not waive My Pet Poster®’s our right to act with respect to subsequent or similar breaches. My Pet Poster® does not guarantee it will take action against all breaches of this Agreement.
Greative (Company Reg. No. 910728-2023)
VAT Reg. No. SE910728202301
Josefine von Heidenstam
SE -115 58 Stockholm